How long does a refund or exchange take to process ?Updated 10 months ago

Returns can take up to 14 business days after delivery. Once your return is received at our warehouse, you will be refunded within 5 business days. You will receive an e-mail confirmation once the refund is processed. Upon return being processed, your refund can take around 2-7 business days to reflect depending on your banking partner. Exchange items are processed and sent out as soon as you request them.